FAQ
HOW IS TAX CALCULATED?
The amount of tax charged on your order depends on many factors including the following:
The type of item or service purchased
The time and location of fulfillment
The shipment or delivery address of your order
These factors can change between the time you place an order and when your shipment is complete. As a result, the tax calculated on your order may change. We display an "Estimated Tax" to be collected at Check Out when confirming an order. The amounts displayed as estimated tax may then be updated later when your order is finalized and completed.
If you’re ordering from a country outside of the US, you may be charged the applicable country tax rate.
WHAT IS YOUR RETURN POLICY?
Hassle-Free Receiptless Returns
No receipt? No problem! Returns of unused items in original packaging will be fully refunded within 30 days. If your purchase cannot be verified, you’ll be issued a store credit based on the current price of the item(s).
HOW DO I KNOW THAT MY ORDER HAS BEEN CONFIRMED?
Once you have completed the payment process and an authorization has been received you will be navigated to a Thank You page on our website where you will be able to see your Order Confirmation details. You would also receive an E-mail confirmation for your order on your registered email id.
HOW DO I PAY FOR A PURCHASE? + ARE CREDIT CARD TRANSACTIONS SECURE?
We offer you multiple payment options. Whatever your online mode of payment, you can rest assured that our trusted gateway partners use secure encryption technology to keep your transaction details confidential at all times. You may use Internet Banking( Credit & Debit Card) or Paypal to make your purchase(pending ApplePay/ GooglePay)
DO YOU SHIP INTERNATIONALLY?
Yes, anywhere in the world! Please see our shipping page for full info.
WHAT ARE YOUR SHIPPING AND HANDLING CHARGES?
Shipping charges are provided at a flat rate of $4.95 per order. On orders over $100 shipping is free of cost.
WHY DO WE COLLECT SOME PERSONAL INFORMATION?
Niduss collects and uses your personal information to give you superior customer service, to provide you with convenient access to our products and services, and to make a wider range available to you. In addition, at your option, your personal information can be used to keep you up to date on the latest product announcements, special offers, and other information we think you’d like to hear about. Our email system provides a convenient, one-click opt-out should you choose to not receive announcements from Niduss.
HOW DO WE COLLECT PERSONAL INFORMATION?
We collect information about you in a few ways. For example, we might ask for your contact information when you correspond with us, call us to make a purchase or provide your personal info for the purposes of a gift registry. Niduss at this time is not storing personal information in the form of a customer account registration. Niduss works with other companies that help us provide products and services to you, and we may provide your personal information to these companies. For example, we give shipping companies this information so they can deliver your products efficiently. The information they receive is for shipping and delivery purposes only, and we require that the companies safeguard your personal information and not share, sell, or use this information for any promotions whatsoever. When you browse niduss.com, you are able to do so anonymously. Generally, we don’t collect personal information when you browse – not even your email address. Your browser, however, does automatically tell us the type of computer and operating system you are using. Like many websites, our website uses “cookie” technology. When you first connect to our site, the cookie identifies your browser with a unique, random number. The cookies we use do not reveal any personal information about you. Cookies help us understand which parts of www.niduss.com are the most popular, where our visitors are going, and how long they spend there. We use cookies to study traffic patterns on our site so we can make the site even better. Niduss does not knowingly solicit personal information from children or send them requests for personal information.
HOW DO WE PROTECT YOUR PERSONAL INFORMATION?
Niduss safeguards the security of the data you send us with physical, electronic, and managerial procedures. We urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser. Niduss uses industry-standard Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from Niduss, you must use an SSL-enabled browser. This protects the confidentiality of your personal and credit card information while it is transmitted over the Internet.
WHAT IF I HAVE ANOTHER QUESTION?
We have done our best to answer most questions. If there is anything else you would like help with please contact us at support@niduss.com.